Episode
Pro Secrets for Keeping Your Clients Happy with Taylor McMaster
- Published
- May 24, 2022
- Duration seconds
- 1118
- Processing state
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- https://onlinedrea.com/203
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Summary
Wanna know the secret of the most successful agencies? They don't chase new clients. Because they know where the REAL gold mine is: their current clients. Treat 'em right. Keep 'em for life. How? Client-account-management pro Taylor McMaster shares the strategies driving her agency, DOT & Co, and school, CAM Collective, in this episode. In this episode of the podcast, we talk about: Taylor's inspiration for pivoting from digital marketing to client management agency What is a client account manager (& what exactly do they do on a day-to-day basis)? 4 signs it's time to hire an account manager for your agency The importance of proactive communication to your client relationships Taylor's Daily-Pulse methodology for making clients feel like you're really moving the needle on their account Her tips & tricks for showing clients you're in their corner Everything she teaches in CAM school, from creating SOPs to sending reports Slice, dice, push — Taylor's social media content repurposing strategy Which parts of her business she outsources and how Why she had to remove Facebook & Instagram from her phone (& you might consider it too!) Where to get your FREE, templated client onboarding checklist …and more! This Episode Was Made Possible By: Social Media Rockstar Framework Free Course The Social Media Rockstar Framework is your chance to pull back the curtain and get insights on how to build a social media strategy that works for you, learn how to create (and implement) a simple and effective content plan, convert followers into buyers, and much more. Register for this FREE course and gain the confidence you need to use social media as a tool to grow your business: https://onlinedrea.com/free Sendible Social Media Management Tool The all-in-one social media…