{"podcast":{"title":"The Mindful Marketing Podcast (Formerly Known As The Savvy Social Podcast)","slug":"the-mindful-marketing-podcast-formerly-known-as-the-savvy-social-podcast-583352","podcast_index_feed_id":583352,"rss_url":"https://api.riverside.com/hosting/DsBU2b7d.rss","website_url":"https://onlinedrea.com/podcast/","image_url":"https://hosting-media.riverside.com/media/imports/podcasts/692536ce-06a4-418d-bc1d-525c47f4c55e/Mindful_Marketing_Podcast-compressed.jpg","author":"Andréa Jones","episode_count":410,"summary":"Welcome to the Mindful Marketing Podcast (formerly the Savvy Social Podcast) with your host, Andréa Jones. Tune in every week as we redefine marketing playbooks to break free from what we should do so that we can scroll less, connect more, and grow together.","last_synced_at":null,"page_url":"https://stenobird.com/podcast/the-mindful-marketing-podcast-formerly-known-as-the-savvy-social-podcast-583352"},"episode":{"title":"Pro Secrets for Keeping Your Clients Happy with Taylor McMaster","slug":"pro-secrets-for-keeping-your-clients-happy-with-taylor-mcmaster","published_at":"2022-05-24T07:00:08+00:00","page_url":"https://stenobird.com/podcast/the-mindful-marketing-podcast-formerly-known-as-the-savvy-social-podcast-583352/pro-secrets-for-keeping-your-clients-happy-with-taylor-mcmaster","show_page_url":"https://stenobird.com/podcast/the-mindful-marketing-podcast-formerly-known-as-the-savvy-social-podcast-583352","url":"https://onlinedrea.com/203","audio_url":"https://api.riverside.com/hosting-analytics/media/2ede3ae81d2a4de4e0cd613a23284c18b50240cdbd20abc5f7a2a979610c7721/eyJlcGlzb2RlSWQiOiJhZGEwYWNlNy03ZjQ3LTQwNmYtYjk3MC1kMWFiMzcwOTJmMTgiLCJwb2RjYXN0SWQiOiI2OTI1MzZjZS0wNmE0LTQxOGQtYmMxZC01MjVjNDdmNGM1NWUiLCJhY2NvdW50SWQiOiI2MDdjNDU3NWU4YjZhMjQ3ZDYzZGE1MWEiLCJwYXRoIjoibWVkaWEvaW1wb3J0cy9wb2RjYXN0cy82OTI1MzZjZS0wNmE0LTQxOGQtYmMxZC01MjVjNDdmNGM1NWUvZXBpc29kZXMvYWRhMGFjZTctN2Y0Ny00MDZmLWI5NzAtZDFhYjM3MDkyZjE4L1NTUF8yMDMubXAzIn0=.mp3","summary":"Wanna know the secret of the most successful agencies? They don't chase new clients. Because they know where the REAL gold mine is: their current clients. Treat 'em right. Keep 'em for life. How? Client-account-management pro Taylor McMaster shares the strategies driving her agency, DOT & Co, and school, CAM Collective, in this episode. In this episode of the podcast, we talk about: Taylor's inspiration for pivoting from digital marketing to client management agency What is a client account manager (& what exactly do they do on a day-to-day basis)? 4 signs it's time to hire an account manager for your agency The importance of proactive communication to your client relationships Taylor's Daily-Pulse methodology for making clients feel like you're really moving the needle on their account Her tips & tricks for showing clients you're in their corner Everything she teaches in CAM school, from creating SOPs to sending reports Slice, dice, push — Taylor's social media content repurposing strategy Which parts of her business she outsources and how Why she had to remove Facebook & Instagram from her phone (& you might consider it too!) Where to get your FREE, templated client onboarding checklist …and more! This Episode Was Made Possible By: Social Media Rockstar Framework Free Course The Social Media Rockstar Framework is your chance to pull back the curtain and get insights on how to build a social media strategy that works for you, learn how to create (and implement) a simple and effective content plan, convert followers into buyers, and much more. Register for this FREE course and gain the confidence you need to use social media as a tool to grow your business: https://onlinedrea.com/free Sendible Social Media Management Tool The all-in-one social media…","meta_description":"Wanna know the secret of the most successful agencies? They don't chase new clients. Because they know where the REAL gold mine is: their current clients.…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1118,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-mindful-marketing-podcast-formerly-known-as-the-savvy-social-podcast-583352/episodes/pro-secrets-for-keeping-your-clients-happy-with-taylor-mcmaster/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-mindful-marketing-podcast-formerly-known-as-the-savvy-social-podcast-583352/pro-secrets-for-keeping-your-clients-happy-with-taylor-mcmaster.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}