Episode
Closing the AI gap in hospitality's talent pipeline
- Podcast
- The Future of Hospitality
- Published
- Jun 12, 2026
- Duration seconds
- 1661
- Processing state
not_requested
Actions
POST https://stenobird.com/v1/public/podcasts/the-future-of-hospitality-7482768/episodes/closing-the-ai-gap-in-hospitality-s-talent-pipeline/transcription-requests
Idempotently request low-priority transcript generation for this episode.GET https://stenobird.com/podcast/the-future-of-hospitality-7482768/closing-the-ai-gap-in-hospitality-s-talent-pipeline.md
Read the agent-friendly Markdown representation of this episode resource.
Summary
New graduates are fluent in AI, but fluent is not the same as competent. Learn how to hire, onboard, and train hospitality talent for an AI-first industry. In this episode Brian Hicks interviews Michael Goldrich and Mike Gamble on the future talent pipeline report. - See why the confidence and competence gap shows up the day new grads start - Apply the four T's of AI adoption: tone, tools, training, time - Use onboarding as a recruiting weapon, not an afterthought - Keep EQ and human skills at the center, at every level A practical playbook for leaders building an AI-ready hospitality workforce. Follow The Future of Hospitality for weekly insights into hospitality, hotels, and guest experience. Disclaimer: This podcast shares stories, experiences, and opinions from hosts and guests. They are personal perspectives only and not statements of fact or official advice from The Future of Hospitality