{"podcast":{"title":"The Future of Hospitality","slug":"the-future-of-hospitality-7482768","podcast_index_feed_id":7482768,"rss_url":"https://anchor.fm/s/10480bf24/podcast/rss","website_url":"https://futureofhospitality.org","image_url":"https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_nologo/43605137/43605137-1766322710448-aa9d5b8b5a7f1.jpg","author":"Shaping tomorrow by understanding today","episode_count":125,"summary":"In this podcast we journey beyond today’s industry standards to imagine what’s next. We speak with hospitality experts across operations, sales, technology and more - diving deep into the trends shaping tomorrow. While technology plays a role, the podcast also explores topics like guest experience, operational insights, and more, with each episode offering practical takeaways and a fresh perspective on what the industry’s future might look like. If you’re ready to stay ahead in hospitality, tune in for ideas, inspiration, and insights from the leaders shaping the industry.\"","last_synced_at":"2026-06-29T20:19:21.518171+00:00","page_url":"https://stenobird.com/podcast/the-future-of-hospitality-7482768"},"episode":{"title":"Closing the AI gap in hospitality's talent pipeline","slug":"closing-the-ai-gap-in-hospitality-s-talent-pipeline","published_at":"2026-06-12T13:17:14+00:00","page_url":"https://stenobird.com/podcast/the-future-of-hospitality-7482768/closing-the-ai-gap-in-hospitality-s-talent-pipeline","show_page_url":"https://stenobird.com/podcast/the-future-of-hospitality-7482768","url":"https://podcasters.spotify.com/pod/show/alon-shkuri/episodes/Closing-the-AI-gap-in-hospitalitys-talent-pipeline-e3kmsdh","audio_url":"https://anchor.fm/s/10480bf24/podcast/play/121384817/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-5-12%2F426014601-44100-2-0e03b7b5ee682.mp3","summary":"New graduates are fluent in AI, but fluent is not the same as competent. Learn how to hire, onboard, and train hospitality talent for an AI-first industry. In this episode Brian Hicks interviews Michael Goldrich and Mike Gamble on the future talent pipeline report. - See why the confidence and competence gap shows up the day new grads start - Apply the four T's of AI adoption: tone, tools, training, time - Use onboarding as a recruiting weapon, not an afterthought - Keep EQ and human skills at the center, at every level A practical playbook for leaders building an AI-ready hospitality workforce. Follow The Future of Hospitality for weekly insights into hospitality, hotels, and guest experience. Disclaimer: This podcast shares stories, experiences, and opinions from hosts and guests. They are personal perspectives only and not statements of fact or official advice from The Future of Hospitality","meta_description":"New graduates are fluent in AI, but fluent is not the same as competent. Learn how to hire, onboard, and train hospitality talent for an AI-first industry…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1661,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-future-of-hospitality-7482768/episodes/closing-the-ai-gap-in-hospitality-s-talent-pipeline/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-future-of-hospitality-7482768/closing-the-ai-gap-in-hospitality-s-talent-pipeline.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}