# Closing the AI gap in hospitality's talent pipeline Page: https://stenobird.com/podcast/the-future-of-hospitality-7482768/closing-the-ai-gap-in-hospitality-s-talent-pipeline Text version: https://stenobird.com/podcast/the-future-of-hospitality-7482768/closing-the-ai-gap-in-hospitality-s-talent-pipeline.md Podcast: [The Future of Hospitality](https://stenobird.com/podcast/the-future-of-hospitality-7482768) Published: 2026-06-12T13:17:14+00:00 Episode link: https://podcasters.spotify.com/pod/show/alon-shkuri/episodes/Closing-the-AI-gap-in-hospitalitys-talent-pipeline-e3kmsdh Audio file: https://anchor.fm/s/10480bf24/podcast/play/121384817/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-5-12%2F426014601-44100-2-0e03b7b5ee682.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-future-of-hospitality-7482768/episodes/closing-the-ai-gap-in-hospitality-s-talent-pipeline Duration seconds: 1661 ## Resource New graduates are fluent in AI, but fluent is not the same as competent. Learn how to hire, onboard, and train hospitality talent for an AI-first industry. In this episode Brian Hicks interviews Michael Goldrich and Mike Gamble on the future talent pipeline report. - See why the confidence and competence gap shows up the day new grads start - Apply the four T's of AI adoption: tone, tools, training, time - Use onboarding as a recruiting weapon, not an afterthought - Keep EQ and human skills at the center, at every level A practical playbook for leaders building an AI-ready hospitality workforce. Follow The Future of Hospitality for weekly insights into hospitality, hotels, and guest experience. Disclaimer: This podcast shares stories, experiences, and opinions from hosts and guests. They are personal perspectives only and not statements of fact or official advice from The Future of Hospitality ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-future-of-hospitality-7482768/episodes/closing-the-ai-gap-in-hospitality-s-talent-pipeline/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-future-of-hospitality-7482768/closing-the-ai-gap-in-hospitality-s-talent-pipeline.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.