Episode

Donors Aren't Customers: Clay Buck on Reframing Nonprofit Storytelling

Podcast
Tellwell: The Podcast
Published
Feb 26, 2026
Duration seconds
2177
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not_requested
Canonical source
https://www.buzzsprout.com/2379228/episodes/18748731-donors-aren-t-customers-clay-buck-on-reframing-nonprofit-storytelling.mp3
Audio
https://www.buzzsprout.com/2379228/episodes/18748731-donors-aren-t-customers-clay-buck-on-reframing-nonprofit-storytelling.mp3
JSON
/v1/public/podcasts/tellwell-the-podcast-7097140/episodes/donors-aren-t-customers-clay-buck-on-reframing-nonprofit-storytelling
Markdown
/podcast/tellwell-the-podcast-7097140/donors-aren-t-customers-clay-buck-on-reframing-nonprofit-storytelling.md

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Summary

Nonprofit storytelling doesn't have to be a tearjerker to move people. It just has to be human. If you're a fundraiser who feels stuck telling the same sad story, this episode will change how you think about your work. Rethink the tearjerker story formulaSee donors as partners with a role to play, not an audience to convinceUse CRM data as a window into real human storiesMove from solicitation mode to invitation modeFind the quiet, powerful story hiding in plain sightGive donors a clear role ...