Episode
When Selling Through a Dealer Backfires | Lean Built - Manufacturing Freedom E141
- Published
- Apr 6, 2026
- Duration seconds
- 2871
- Processing state
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- https://share.transistor.fm/s/4c0efe87
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Summary
Jay begins by talking about selling a machine, and when it's better to go direct versus using a dealer, with broader implications regarding alignment, control, and the hidden costs of outsourcing parts of your business. From there, the discussion shifts into shop operations: flow vs. batching, tool changes, and where efficiency actually comes from in real production environments. Jay and Andrew challenge common assumptions, showing how context matters: sometimes batching wins, sometimes ergonomics matter more than cycle time, and often the biggest gains come from reducing friction for the operator, not chasing theoretical efficiency. Plus: the perfect keyboard, how to get that most out of a conference or summit, and more.