Episode
What It Takes to Earn the Golden Keys - Burak Ipekci
- Podcast
- Hospitality Daily Podcast
- Published
- May 21, 2026
- Duration seconds
- 879
- Processing state
not_requested- Canonical source
- https://podcast.hospitalitydaily.com/burak-ipekci-clefs-dor/
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Summary
In this episode, Burak Ipekci, Head Concierge at The Royal Horseguards Hotel and General Secretary of Les Clefs d'Or International, explains what the golden keys actually mean inside the concierge profession, and what it takes to earn them. He shares his journey from becoming a concierge in New York in 1999 to helping lead one of hospitality’s most respected global organizations across 85 countries. Burak walks through the rigorous Les Clefs d'Or membership process, the emotional experience ...