{"podcast":{"title":"Hospitality Daily Podcast","slug":"hospitality-daily-podcast-5916452","podcast_index_feed_id":5916452,"rss_url":"https://rss.buzzsprout.com/2103299.rss","website_url":"https://podcast.hospitalitydaily.com/","image_url":"https://storage.buzzsprout.com/jg9z46gnfy3xxq7w332v74p2plco?.jpg","author":"Josiah Mackenzie","episode_count":1305,"summary":"Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.","last_synced_at":"2026-07-20T16:19:01.969442+00:00","page_url":"https://stenobird.com/podcast/hospitality-daily-podcast-5916452"},"episode":{"title":"What It Takes to Earn the Golden Keys - Burak Ipekci","slug":"what-it-takes-to-earn-the-golden-keys-burak-ipekci","published_at":"2026-05-21T14:00:00+00:00","page_url":"https://stenobird.com/podcast/hospitality-daily-podcast-5916452/what-it-takes-to-earn-the-golden-keys-burak-ipekci","show_page_url":"https://stenobird.com/podcast/hospitality-daily-podcast-5916452","url":"https://podcast.hospitalitydaily.com/burak-ipekci-clefs-dor/","audio_url":"https://www.buzzsprout.com/2103299/episodes/19214346-what-it-takes-to-earn-the-golden-keys-burak-ipekci.mp3","summary":"In this episode, Burak Ipekci, Head Concierge at The Royal Horseguards Hotel and General Secretary of Les Clefs d'Or International, explains what the golden keys actually mean inside the concierge profession, and what it takes to earn them. He shares his journey from becoming a concierge in New York in 1999 to helping lead one of hospitality’s most respected global organizations across 85 countries. Burak walks through the rigorous Les Clefs d'Or membership process, the emotional experience ...","meta_description":"In this episode, Burak Ipekci, Head Concierge at The Royal Horseguards Hotel and General Secretary of Les Clefs d'Or International, explains what the gold…","key_points":[],"chapters":[],"topics":[],"duration_seconds":879,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/hospitality-daily-podcast-5916452/episodes/what-it-takes-to-earn-the-golden-keys-burak-ipekci/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/hospitality-daily-podcast-5916452/what-it-takes-to-earn-the-golden-keys-burak-ipekci.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}