# What It Takes to Earn the Golden Keys - Burak Ipekci

Page: https://stenobird.com/podcast/hospitality-daily-podcast-5916452/what-it-takes-to-earn-the-golden-keys-burak-ipekci
Text version: https://stenobird.com/podcast/hospitality-daily-podcast-5916452/what-it-takes-to-earn-the-golden-keys-burak-ipekci.md
Podcast: [Hospitality Daily Podcast](https://stenobird.com/podcast/hospitality-daily-podcast-5916452)
Published: 2026-05-21T14:00:00+00:00
Episode link: https://podcast.hospitalitydaily.com/burak-ipekci-clefs-dor/
Audio file: https://www.buzzsprout.com/2103299/episodes/19214346-what-it-takes-to-earn-the-golden-keys-burak-ipekci.mp3
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JSON: https://stenobird.com/v1/public/podcasts/hospitality-daily-podcast-5916452/episodes/what-it-takes-to-earn-the-golden-keys-burak-ipekci
Duration seconds: 879

## Resource

In this episode, Burak Ipekci, Head Concierge at The Royal Horseguards Hotel and General Secretary of Les Clefs d'Or International, explains what the golden keys actually mean inside the concierge profession, and what it takes to earn them. He shares his journey from becoming a concierge in New York in 1999 to helping lead one of hospitality’s most respected global organizations across 85 countries. Burak walks through the rigorous Les Clefs d'Or membership process, the emotional experience ...

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## Transcript

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