Episode
Why Agencies Are Drowning in Tech and How to Fix It (Denise DiSano)
- Podcast
- Home Care Strategy Lab
- Published
- Dec 16, 2025
- Duration seconds
- 4210
- Processing state
not_requested- Canonical source
- https://share.transistor.fm/s/d817b774
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Summary
#40 A $5M home care company can have upwards of 300-500 communication touch points in a single day. It’s not uncommon for an agency to be using 8-12 tech tools and for caregivers to interphase with 3-5 every week. Technology often feels like the root of many issues, even turnover, but often times it’s actually the integration and implementation of these tools. Denise DiSano, the Founder and CEO of enCappture breaks down her 3 C’s framework to analyze and improve your tech selection, adoption, and consolidation. Denise DiSano on LinkedIn [email protected] enCappture website PDF: Caregiver Retention Day 1 Checklist Sponsors: Helper Heroes SmartAutomations.Care