# Why Agencies Are Drowning in Tech and How to Fix It (Denise DiSano) Page: https://stenobird.com/podcast/home-care-strategy-lab-7276600/why-agencies-are-drowning-in-tech-and-how-to-fix-it-denise-disano Text version: https://stenobird.com/podcast/home-care-strategy-lab-7276600/why-agencies-are-drowning-in-tech-and-how-to-fix-it-denise-disano.md Podcast: [Home Care Strategy Lab](https://stenobird.com/podcast/home-care-strategy-lab-7276600) Published: 2025-12-16T13:15:00+00:00 Episode link: https://share.transistor.fm/s/d817b774 Audio file: https://media.transistor.fm/d817b774/c903940b.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/home-care-strategy-lab-7276600/episodes/why-agencies-are-drowning-in-tech-and-how-to-fix-it-denise-disano Duration seconds: 4210 ## Resource #40 A $5M home care company can have upwards of 300-500 communication touch points in a single day. It’s not uncommon for an agency to be using 8-12 tech tools and for caregivers to interphase with 3-5 every week. Technology often feels like the root of many issues, even turnover, but often times it’s actually the integration and implementation of these tools. Denise DiSano, the Founder and CEO of enCappture breaks down her 3 C’s framework to analyze and improve your tech selection, adoption, and consolidation. Denise DiSano on LinkedIn info@encappture.com enCappture website PDF: Caregiver Retention Day 1 Checklist Sponsors: Helper Heroes SmartAutomations.Care ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/home-care-strategy-lab-7276600/episodes/why-agencies-are-drowning-in-tech-and-how-to-fix-it-denise-disano/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/home-care-strategy-lab-7276600/why-agencies-are-drowning-in-tech-and-how-to-fix-it-denise-disano.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.