Episode
How Starbucks Weakened Its Own Brand
- Podcast
- Harvard Business Review
- Published
- Jun 17, 2026
- Duration seconds
- 191
- Processing state
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- https://traffic.megaphone.fm/VG1380589815.mp3
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Summary
How Starbucks Devalued Its Own Brand 19 Jul 2024 --- Starbucks is struggling. It has strayed from its successful strategy of offering customers exceptional experiences and, in the process, has commoditized itself. In their recent HBR article, authors B. Joseph Pine II and Louis-Étienne Dubois analyze where the company went wrong and offer ideas for how it can turn itself around. Their advice holds lessons for other companies that compete by providing customers distinctive experiences. — Read the full article here: https://s.hbr.org/3WtX3eI #starbucks #businesstips #strategy Learn more about your ad choices. Visit megaphone.fm/adchoices