{"podcast":{"title":"Harvard Business Review","slug":"harvard-business-review-7777387","podcast_index_feed_id":7777387,"rss_url":"https://feeds.megaphone.fm/VG7900701114","website_url":null,"image_url":"https://megaphone.imgix.net/podcasts/980142f0-0d9c-11f1-9b6f-b39130a8b54a/image/fd144eac00da8bd04368206590cf5ad8.jpg?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"HBR","episode_count":511,"summary":"At Harvard Business Review, we believe in management. If the world’s organizations and institutions were run more effectively, if our leaders made better decisions, if people worked more productively, we believe that all of us — employees, bosses, customers, our families, and the people our businesses affect — would be better off. We try to arm our readers with ideas that help them become smarter, more creative, and more courageous in their work. We encourage comments, critiques, and questions. We expect our community to be a safe space for respectful, constructive, and thought-provoking discussion. We reserve the right to remove or turn off comments at our discretion. We do not tolerate bullying, name-calling, or abusive language related to identity, including race, gender, ethnicity, religion, sexuality, age, or region; spam; copyright violation; extreme profanity; or p*rnography.","last_synced_at":"2026-07-25T12:22:10.972032+00:00","page_url":"https://stenobird.com/podcast/harvard-business-review-7777387"},"episode":{"title":"How Starbucks Weakened Its Own Brand","slug":"how-starbucks-weakened-its-own-brand","published_at":"2026-06-17T08:30:00+00:00","page_url":"https://stenobird.com/podcast/harvard-business-review-7777387/how-starbucks-weakened-its-own-brand","show_page_url":"https://stenobird.com/podcast/harvard-business-review-7777387","url":"https://traffic.megaphone.fm/VG1380589815.mp3","audio_url":"https://traffic.megaphone.fm/VG1380589815.mp3","summary":"How Starbucks Devalued Its Own Brand 19 Jul 2024 --- Starbucks is struggling. It has strayed from its successful strategy of offering customers exceptional experiences and, in the process, has commoditized itself. In their recent HBR article, authors B. Joseph Pine II and Louis-Étienne Dubois analyze where the company went wrong and offer ideas for how it can turn itself around. Their advice holds lessons for other companies that compete by providing customers distinctive experiences. — Read the full article here: https://s.hbr.org/3WtX3eI #starbucks #businesstips #strategy Learn more about your ad choices. Visit megaphone.fm/adchoices","meta_description":"How Starbucks Devalued Its Own Brand 19 Jul 2024 --- Starbucks is struggling. It has strayed from its successful strategy of offering customers exceptiona…","key_points":[],"chapters":[],"topics":[],"duration_seconds":191,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/harvard-business-review-7777387/episodes/how-starbucks-weakened-its-own-brand/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/harvard-business-review-7777387/how-starbucks-weakened-its-own-brand.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}