# How Starbucks Weakened Its Own Brand Page: https://stenobird.com/podcast/harvard-business-review-7777387/how-starbucks-weakened-its-own-brand Text version: https://stenobird.com/podcast/harvard-business-review-7777387/how-starbucks-weakened-its-own-brand.md Podcast: [Harvard Business Review](https://stenobird.com/podcast/harvard-business-review-7777387) Published: 2026-06-17T08:30:00+00:00 Episode link: https://traffic.megaphone.fm/VG1380589815.mp3 Audio file: https://traffic.megaphone.fm/VG1380589815.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/harvard-business-review-7777387/episodes/how-starbucks-weakened-its-own-brand Duration seconds: 191 ## Resource How Starbucks Devalued Its Own Brand 19 Jul 2024 --- Starbucks is struggling. It has strayed from its successful strategy of offering customers exceptional experiences and, in the process, has commoditized itself. In their recent HBR article, authors B. Joseph Pine II and Louis-Étienne Dubois analyze where the company went wrong and offer ideas for how it can turn itself around. Their advice holds lessons for other companies that compete by providing customers distinctive experiences. — Read the full article here: https://s.hbr.org/3WtX3eI #starbucks #businesstips #strategy Learn more about your ad choices. Visit megaphone.fm/adchoices ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/harvard-business-review-7777387/episodes/how-starbucks-weakened-its-own-brand/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/harvard-business-review-7777387/how-starbucks-weakened-its-own-brand.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.