Episode
Why Standards of Care Are Crucial to the Claims Process
- Podcast
- GlobeSt Perspectives Podcast
- Published
- Apr 18, 2025
- Duration seconds
- 696
- Processing state
not_requested
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Summary
"Standards of care" isn't just for healthcare; these guidelines are also important in restoration services. And, when insurers and restoration professionals are working from the same standards-of-care playbook, making the customer whole again is an infinitely smoother process. In this podcast, Jim Novotny and Rick Wahlstrom, both in estimate review and compliance for 1-800 WATER DAMAGE, dive deeper into standards of care in the restoration industry. You'll learn: The different facets of standards of care in restoration, including building materials and codes, safety protocols, and EPA and OSHA guidelines; How adhering to standards of care makes the claims process smoother and ensures a better outcome; The penalties that can be incurred if standards of care aren't upheld; and Why it's important for restoration professionals and insurers alike to understand standards of care in the same way. For more insights from the 1-800 Water Damage team of experts, click here .