# Why Standards of Care Are Crucial to the Claims Process

Page: https://stenobird.com/podcast/globest-perspectives-podcast-833674/why-standards-of-care-are-crucial-to-the-claims-process
Text version: https://stenobird.com/podcast/globest-perspectives-podcast-833674/why-standards-of-care-are-crucial-to-the-claims-process.md
Podcast: [GlobeSt Perspectives Podcast](https://stenobird.com/podcast/globest-perspectives-podcast-833674)
Published: 2025-04-18T17:37:00+00:00
Episode link: https://globestinsiders.libsyn.com/why-standards-of-care-are-crucial-to-the-claims-process
Audio file: https://traffic.libsyn.com/secure/globestinsiders/PC360_-_1800_Water_Damage_-_Podcast_May_2025_Revised_Final_2.mp3?dest-id=1672352
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JSON: https://stenobird.com/v1/public/podcasts/globest-perspectives-podcast-833674/episodes/why-standards-of-care-are-crucial-to-the-claims-process
Duration seconds: 696

## Resource

"Standards of care" isn't just for healthcare; these guidelines are also important in restoration services. And, when insurers and restoration professionals are working from the same standards-of-care playbook, making the customer whole again is an infinitely smoother process. In this podcast, Jim Novotny and Rick Wahlstrom, both in estimate review and compliance for 1-800 WATER DAMAGE, dive deeper into standards of care in the restoration industry. You'll learn: The different facets of standards of care in restoration, including building materials and codes, safety protocols, and EPA and OSHA guidelines; How adhering to standards of care makes the claims process smoother and ensures a better outcome; The penalties that can be incurred if standards of care aren't upheld; and Why it's important for restoration professionals and insurers alike to understand standards of care in the same way. For more insights from the 1-800 Water Damage team of experts, click here .

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## Transcript

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