{"podcast":{"title":"GlobeSt Perspectives Podcast","slug":"globest-perspectives-podcast-833674","podcast_index_feed_id":833674,"rss_url":"https://globestinsiders.libsyn.com/rss","website_url":"https://www.globest.com/","image_url":"https://static.libsyn.com/p/assets/8/a/c/d/8acdc147aa96520516c3140a3186d450/GlobeSt_Podcast_Cover.png","author":"Reagan Geddes","episode_count":66,"summary":"Insiders taps into GlobeSt partners to provide leading insights on pressing topics shaping the industry. This podcast will feature news and best practices that are impacting today's commercial real estate professionals.","last_synced_at":"2026-06-16T06:19:14.324443+00:00","page_url":"https://stenobird.com/podcast/globest-perspectives-podcast-833674"},"episode":{"title":"Why Standards of Care Are Crucial to the Claims Process","slug":"why-standards-of-care-are-crucial-to-the-claims-process","published_at":"2025-04-18T17:37:00+00:00","page_url":"https://stenobird.com/podcast/globest-perspectives-podcast-833674/why-standards-of-care-are-crucial-to-the-claims-process","show_page_url":"https://stenobird.com/podcast/globest-perspectives-podcast-833674","url":"https://globestinsiders.libsyn.com/why-standards-of-care-are-crucial-to-the-claims-process","audio_url":"https://traffic.libsyn.com/secure/globestinsiders/PC360_-_1800_Water_Damage_-_Podcast_May_2025_Revised_Final_2.mp3?dest-id=1672352","summary":"\"Standards of care\" isn't just for healthcare; these guidelines are also important in restoration services. And, when insurers and restoration professionals are working from the same standards-of-care playbook, making the customer whole again is an infinitely smoother process. In this podcast, Jim Novotny and Rick Wahlstrom, both in estimate review and compliance for 1-800 WATER DAMAGE, dive deeper into standards of care in the restoration industry. You'll learn: The different facets of standards of care in restoration, including building materials and codes, safety protocols, and EPA and OSHA guidelines; How adhering to standards of care makes the claims process smoother and ensures a better outcome; The penalties that can be incurred if standards of care aren't upheld; and Why it's important for restoration professionals and insurers alike to understand standards of care in the same way. For more insights from the 1-800 Water Damage team of experts, click here .","meta_description":"\"Standards of care\" isn't just for healthcare; these guidelines are also important in restoration services. And, when insurers and restoration professiona…","key_points":[],"chapters":[],"topics":[],"duration_seconds":696,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/globest-perspectives-podcast-833674/episodes/why-standards-of-care-are-crucial-to-the-claims-process/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/globest-perspectives-podcast-833674/why-standards-of-care-are-crucial-to-the-claims-process.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}