Episode
AWP: Sales, Conviction, and the Patient Journey
- Podcast
- EyeCode Media
- Published
- Jul 8, 2026
- Duration seconds
- 3068
- Processing state
not_requested
Actions
POST https://stenobird.com/v1/public/podcasts/eyecode-media-180787/episodes/awp-sales-conviction-and-the-patient-journey/transcription-requests
Idempotently request low-priority transcript generation for this episode.GET https://stenobird.com/podcast/eyecode-media-180787/awp-sales-conviction-and-the-patient-journey.md
Read the agent-friendly Markdown representation of this episode resource.
Summary
Aaron Werner and Daniel Palmer discuss how optometrists can communicate recommendations with more clarity, conviction, and structure. They explore why patients resist “being sold,” how trust is built through better questions, why “no” is often the second-best answer, and how documenting the patient journey can reveal gaps that keep patients from accepting the care they need.