Episode

Maximizing Customer Retention and Value - Insights from Customer Success Expert Andrew Marks

Podcast: Business Insider: Round Table Podcast
Published: Jul 6, 2026
Duration seconds: 3433
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Summary

Discover practical strategies to enhance customer retention, increase lifetime value, and foster sustainable growth in your business. Andrew Marks, with over 25 years of experience, shares insights on post-sale processes, effective value communication, and the role of AI in customer success.