{"podcast":{"title":"Business Insider: Round Table Podcast","slug":"business-insider-round-table-podcast-7631669","podcast_index_feed_id":7631669,"rss_url":"https://api.riverside.fm/hosting/xnrNlp2Z.rss","website_url":"www.projecticon.io","image_url":"https://hosting-media.riverside.com/media/podcasts/88b1c913-0f94-4b1f-afa4-55aad12d6ad1/logos/b1eb9662-0764-48ae-8eed-ae8bdd93ba7d.png","author":"Business Insider: Round Table Podcast","episode_count":298,"summary":"Business Insider Roundtable: Conversations That Move Business Forward Join us each week for in-depth conversations with the visionary leaders behind today’s most impactful companies. From founders to operators, we uncover the strategies, decisive moments, and leadership insights that drive growth, innovation, and success. With every episode, we bring you raw, unfiltered insights on scaling, leadership, and navigating the challenges of entrepreneurship. Get a front-row seat to the conversations shaping the future of business. Business Insider Roundtable is a unique podcast with a rotating cast of elite entrepreneurs, CEOs, and operators. Each host shares their personal journey and strategies, offering fresh perspectives and unmatched authenticity. Ready to shape the conversation? Apply below to host an episode and take your seat at the Roundtable.","last_synced_at":"2026-07-14T10:20:21.952949+00:00","page_url":"https://stenobird.com/podcast/business-insider-round-table-podcast-7631669"},"episode":{"title":"Maximizing Customer Retention and Value - Insights from Customer Success Expert Andrew Marks","slug":"maximizing-customer-retention-and-value-insights-from-customer-success-expert-andrew-marks","published_at":"2026-07-06T14:00:00+00:00","page_url":"https://stenobird.com/podcast/business-insider-round-table-podcast-7631669/maximizing-customer-retention-and-value-insights-from-customer-success-expert-andrew-marks","show_page_url":"https://stenobird.com/podcast/business-insider-round-table-podcast-7631669","url":"https://api.riverside.com/hosting-analytics/media/9a22ce88bb7443bfbb3328942b2525d631b5e1611372ffdbdea593ff154ac00b/eyJlcGlzb2RlSWQiOiI4NGE1Mzc0MC03ZTdmLTQ3ZTktYTFhYy0zYzIyZDc5NmFjZDgiLCJwb2RjYXN0SWQiOiI4OGIxYzkxMy0wZjk0LTRiMWYtYWZhNC01NWFhZDEyZDZhZDEiLCJhY2NvdW50SWQiOiI2OGI4NTFhZWY4YmM0ZDBiMDRiMzc1YmQiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE0N2NlOGU4ZTAwYmFjODY5Yzk4NGJjL2phcmVkLXp1Y2tlcm1hbnMtc3R1ZGlvLWpQZWFqLWNvbXBvc2VyLTIwMjYtNy0zX18xNy0wLTMwLm1wMyJ9.mp3","audio_url":"https://api.riverside.com/hosting-analytics/media/9a22ce88bb7443bfbb3328942b2525d631b5e1611372ffdbdea593ff154ac00b/eyJlcGlzb2RlSWQiOiI4NGE1Mzc0MC03ZTdmLTQ3ZTktYTFhYy0zYzIyZDc5NmFjZDgiLCJwb2RjYXN0SWQiOiI4OGIxYzkxMy0wZjk0LTRiMWYtYWZhNC01NWFhZDEyZDZhZDEiLCJhY2NvdW50SWQiOiI2OGI4NTFhZWY4YmM0ZDBiMDRiMzc1YmQiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE0N2NlOGU4ZTAwYmFjODY5Yzk4NGJjL2phcmVkLXp1Y2tlcm1hbnMtc3R1ZGlvLWpQZWFqLWNvbXBvc2VyLTIwMjYtNy0zX18xNy0wLTMwLm1wMyJ9.mp3","summary":"Discover practical strategies to enhance customer retention, increase lifetime value, and foster sustainable growth in your business. Andrew Marks, with over 25 years of experience, shares insights on post-sale processes, effective value communication, and the role of AI in customer success.","meta_description":"Discover practical strategies to enhance customer retention, increase lifetime value, and foster sustainable growth in your business. Andrew Marks, with o…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3433,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/business-insider-round-table-podcast-7631669/episodes/maximizing-customer-retention-and-value-insights-from-customer-success-expert-andrew-marks/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/business-insider-round-table-podcast-7631669/maximizing-customer-retention-and-value-insights-from-customer-success-expert-andrew-marks.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}