Episode

Use Your Customer's Words to Grow Faster

Podcast
BOR or Bust
Published
Jun 30, 2026
Duration seconds
3190
Processing state
not_requested
Canonical source
https://api.riverside.com/hosting-analytics/media/4b8c572d1ce8eba89ca5e229274dd7e3a14406effbb327adc3a6e786085f2daf/eyJlcGlzb2RlSWQiOiIzOTkxYWRiYS00YzJkLTQzNjItYjQ0ZS03ODZiZTAzYjcyYjgiLCJwb2RjYXN0SWQiOiI5YjdmZTFjNi04M2QzLTQ3Y2MtYmYzYy00NzhhM2RhMzQyMDkiLCJhY2NvdW50SWQiOiI2ODQ4MjY5MGMxMmM2OTA0MDZiNDRlMjEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmEyYzdlYTIxMGU3MjE2MWZjNGY2YmJiL2RhcnlsLWhlbnJ5cy1zdHVkaW8tWGxLQzItY29tcG9zZXItMjAyNi02LTEyX18yMy00OC0xOC5tcDMifQ==.mp3
Audio
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JSON
/v1/public/podcasts/bor-or-bust-7879278/episodes/use-your-customer-s-words-to-grow-faster
Markdown
/podcast/bor-or-bust-7879278/use-your-customer-s-words-to-grow-faster.md

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Summary

Why do some producers consistently get more meetings and close more business? Because they stop talking about what they think matters and start talking about what prospects think matters. In this episode, Nick and Daryl discuss one of the most important sales skills a producer can develop: using a prospect's own words to describe their problem. From cold calls to qualifying meetings to closing conversations, they break down how listening for key phrases can help you build trust faster, create stronger emotional buy-in, and move prospects through the sales process. Along the way they discuss: The difference between selling on price and solving the price problem Why most brokers miss the prospect's real pain The language prospects use when they feel stuck How to uncover buying motives through better questions Real-world BOR examples that led to major wins A lesson, a story, and a laugh. BOR or Bust, baby.