Episode

The Evolution of Patient Access with Jack McBride

Podcast: Voices of Experience with Dianne Keen
Published: Apr 29, 2026
Duration seconds: 1996
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Summary

In this episode of Voices of Experience , host Dianne Keen speaks with Jack McBride, CEO at OnQ Global, about how patient access is evolving and what it takes to support patients when staffing is limited. Jack shares insights from more than a decade of building global call center operations and technology for radiology and revenue cycle leaders.