{"podcast":{"title":"Voices of Experience with Dianne Keen","slug":"voices-of-experience-with-dianne-keen-6472060","podcast_index_feed_id":6472060,"rss_url":"https://anchor.fm/s/e5c347f0/podcast/rss","website_url":"https://www.abbadox.com/","image_url":"https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_nologo/38447804/38447804-1767993353336-46a783d9cdc43.jpg","author":"AbbaDox","episode_count":34,"summary":"Whether you're a seasoned professional or just starting out, the Voices of Experience with Dianne Keen podcast is the perfect way to stay informed, inspired, and connected with the radiology community. Tune in for insightful and engaging conversations that you won't want to miss!","last_synced_at":"2026-07-29T06:17:31.762812+00:00","page_url":"https://stenobird.com/podcast/voices-of-experience-with-dianne-keen-6472060"},"episode":{"title":"The Evolution of Patient Access with Jack McBride","slug":"the-evolution-of-patient-access-with-jack-mcbride","published_at":"2026-04-29T15:00:00+00:00","page_url":"https://stenobird.com/podcast/voices-of-experience-with-dianne-keen-6472060/the-evolution-of-patient-access-with-jack-mcbride","show_page_url":"https://stenobird.com/podcast/voices-of-experience-with-dianne-keen-6472060","url":"https://podcasters.spotify.com/pod/show/keeninsights/episodes/The-Evolution-of-Patient-Access-with-Jack-McBride-e3hicou","audio_url":"https://anchor.fm/s/e5c347f0/podcast/play/118091998/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-3-7%2F421585486-44100-2-b9d28397d5348.mp3","summary":"In this episode of Voices of Experience , host Dianne Keen speaks with Jack McBride, CEO at OnQ Global, about how patient access is evolving and what it takes to support patients when staffing is limited. Jack shares insights from more than a decade of building global call center operations and technology for radiology and revenue cycle leaders.","meta_description":"In this episode of Voices of Experience , host Dianne Keen speaks with Jack McBride, CEO at OnQ Global, about how patient access is evolving and what it t…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1996,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/voices-of-experience-with-dianne-keen-6472060/episodes/the-evolution-of-patient-access-with-jack-mcbride/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/voices-of-experience-with-dianne-keen-6472060/the-evolution-of-patient-access-with-jack-mcbride.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}