Episode
EP 538 From Buggy Whips To AI - with Julian Lago, Benepower
- Podcast
- The ShiftShapers Podcast
- Published
- Nov 18, 2025
- Duration seconds
- 1527
- Processing state
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Summary
What if benefits work leaped from horse‑and‑buggy speed to highway pace? We sit down with Julian Lago, co‑founder and CEO of BenePower, to explore how AI is already compressing days of quoting, enrollment, and service into minutes—and what that means for brokers, HR leaders, and members who need clear answers right now. We dig into the practical side of agentic AI and retrieval‑augmented generation: how specialized models fetch plan rules, accumulators, and pending claims to answer real‑worl...