# EP 538 From Buggy Whips To AI - with Julian Lago, Benepower

Page: https://stenobird.com/podcast/the-shiftshapers-podcast-1089968/ep-538-from-buggy-whips-to-ai-with-julian-lago-benepower
Text version: https://stenobird.com/podcast/the-shiftshapers-podcast-1089968/ep-538-from-buggy-whips-to-ai-with-julian-lago-benepower.md
Podcast: [The ShiftShapers Podcast](https://stenobird.com/podcast/the-shiftshapers-podcast-1089968)
Published: 2025-11-18T11:00:00+00:00
Episode link: https://www.buzzsprout.com/2045524/episodes/18171012-ep-538-from-buggy-whips-to-ai-with-julian-lago-benepower.mp3
Audio file: https://www.buzzsprout.com/2045524/episodes/18171012-ep-538-from-buggy-whips-to-ai-with-julian-lago-benepower.mp3
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JSON: https://stenobird.com/v1/public/podcasts/the-shiftshapers-podcast-1089968/episodes/ep-538-from-buggy-whips-to-ai-with-julian-lago-benepower
Duration seconds: 1527

## Resource

What if benefits work leaped from horse‑and‑buggy speed to highway pace? We sit down with Julian Lago, co‑founder and CEO of BenePower, to explore how AI is already compressing days of quoting, enrollment, and service into minutes—and what that means for brokers, HR leaders, and members who need clear answers right now. We dig into the practical side of agentic AI and retrieval‑augmented generation: how specialized models fetch plan rules, accumulators, and pending claims to answer real‑worl...

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## Transcript

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