Episode
Breaking Down Barriers: How Dealer Education and Data Drive Parts Department Success
- Podcast
- The PartsEdge Podcast
- Published
- Mar 13, 2026
- Duration seconds
- 2237
- Processing state
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Summary
This week, Kaylee sits down with Mark Michalski, seasoned NADA Academy instructor and dealership veteran, for a no-nonsense conversation about what it really takes to thrive in today’s parts departments. Mark Michalski shares eye-opening stories from decades on the ground in dealerships across the country—digging into the challenges, opportunities, and big changes happening in auto parts management. From the realities of walking into a new department with inherited processes, to actionable advice on fill rates, training, and the future of dealership ops, you’ll walk away with real-world strategies you can use now. Whether you’re a seasoned parts manager or just stepping into the role, this episode delivers hard-earned wisdom—plus a look ahead at technology, AI, and why parts departments deserve a seat at the table. Don’t miss Mark Michalski's take on empowering employees, modernizing inventory practices, and building a network of support that drives dealership success. ------------------------------------------- This show is powered by PartsEdge : Your go-to solution for transforming dealership parts inventory into a powerhouse of profitability. Our strategies are proven to amp up parts sales by a whopping 20%, all while cutting down on idle inventory. If you're looking to optimize your parts management, visit 🔗 www.partsedge.com ------------------------------------------- Takeaways Training and Empowerment Matter Data-Driven Inventory Wins Community and Collaboration Are Game-Changers Chapters 00:00 Automotive Dealer Training Programs 04:20 "Parts Manager Training Challenges" 09:00 Optimizing Parts Department Operations 10:52 "Building Connections for Success" 14:46 Optimizing Sales Through Data Insights 17:33 "Challenges in Parts Management&q…