{"podcast":{"title":"The PartsEdge Podcast","slug":"the-partsedge-podcast-7051339","podcast_index_feed_id":7051339,"rss_url":"https://anchor.fm/s/929b2444/podcast/rss","website_url":"https://www.partsedge.com/thepartsedgepodcast","image_url":"https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_nologo/24496409/24496409-1775513319851-a99f082ade0fa.jpg","author":"PartsEdge","episode_count":175,"summary":"Conversations that matter. Insights you can use. Hosted by Kaylee Felio, she brings together the voices shaping today’s Fixed Ops landscape—alongside expert insights from Chuck Hartle. Featuring two core series: The Parts Girl Series (Hosted by Kaylee Felio) – conversations with industry leaders and operators focused on what’s working and what’s not. Webinar Replay Series (Led by Chuck Hartle) – structured, in-depth training sessions covering pricing, inventory strategy, and DMS optimization, built from decades of hands-on experience. Learn more about PartsEdge solutions: www.partsedge.com","last_synced_at":null,"page_url":"https://stenobird.com/podcast/the-partsedge-podcast-7051339"},"episode":{"title":"Breaking Down Barriers: How Dealer Education and Data Drive Parts Department Success","slug":"breaking-down-barriers-how-dealer-education-and-data-drive-parts-department-success","published_at":"2026-03-13T13:00:00+00:00","page_url":"https://stenobird.com/podcast/the-partsedge-podcast-7051339/breaking-down-barriers-how-dealer-education-and-data-drive-parts-department-success","show_page_url":"https://stenobird.com/podcast/the-partsedge-podcast-7051339","url":"https://podcasters.spotify.com/pod/show/thepartsedgepodcast/episodes/Breaking-Down-Barriers-How-Dealer-Education-and-Data-Drive-Parts-Department-Success-e3g90gg","audio_url":"https://anchor.fm/s/929b2444/podcast/play/116735952/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-2-11%2F419762924-44100-2-f2c2d8f5aa545.m4a","summary":"This week, Kaylee sits down with Mark Michalski, seasoned NADA Academy instructor and dealership veteran, for a no-nonsense conversation about what it really takes to thrive in today’s parts departments. Mark Michalski shares eye-opening stories from decades on the ground in dealerships across the country—digging into the challenges, opportunities, and big changes happening in auto parts management. From the realities of walking into a new department with inherited processes, to actionable advice on fill rates, training, and the future of dealership ops, you’ll walk away with real-world strategies you can use now. Whether you’re a seasoned parts manager or just stepping into the role, this episode delivers hard-earned wisdom—plus a look ahead at technology, AI, and why parts departments deserve a seat at the table. Don’t miss Mark Michalski's take on empowering employees, modernizing inventory practices, and building a network of support that drives dealership success. ------------------------------------------- This show is powered by PartsEdge : Your go-to solution for transforming dealership parts inventory into a powerhouse of profitability. Our strategies are proven to amp up parts sales by a whopping 20%, all while cutting down on idle inventory. If you're looking to optimize your parts management, visit 🔗 www.partsedge.com ------------------------------------------- Takeaways Training and Empowerment Matter Data-Driven Inventory Wins Community and Collaboration Are Game-Changers Chapters 00:00 Automotive Dealer Training Programs 04:20 "Parts Manager Training Challenges" 09:00 Optimizing Parts Department Operations 10:52 "Building Connections for Success" 14:46 Optimizing Sales Through Data Insights 17:33 "Challenges in Parts Management&q…","meta_description":"This week, Kaylee sits down with Mark Michalski, seasoned NADA Academy instructor and dealership veteran, for a no-nonsense conversation about what it rea…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2237,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-partsedge-podcast-7051339/episodes/breaking-down-barriers-how-dealer-education-and-data-drive-parts-department-success/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-partsedge-podcast-7051339/breaking-down-barriers-how-dealer-education-and-data-drive-parts-department-success.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}