Episode
Managing the Employee Who Always Says That's How We've Always Done It
- Published
- Jul 12, 2026
- Duration seconds
- 583
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Summary
Episode 110 of The Manager's Hour tackles the classic change-resistant phrase 'That's how we've always done it.' Lucas and Luna dig into why this mindset emerges, using the real-world example of Kodak's slow pivot to digital and the internal resistance managers face when trying to modernize legacy processes. They discuss practical techniques like 'the three-question probe' and 'small pilot experiments' to overcome the inertia without alienating tenured team members. The conversation also touches on the psychological safety needed to encourage innovation, drawing on Amy Edmondson's work at Harvard. If you're a manager struggling to update an outdated workflow without triggering defensiveness, this episode offers concrete scripts and a mindset shift. #ChangeManagement #ResistanceToChange #ThatsHowWeveAlwaysDoneIt #LegacyProcesses #ManagerTips #TeamCulture #Innovation #PsychologicalSafety #AmyEdmondson #Kodak #DigitalTransformation #Leadership #PeopleManagement #Business #BusinessPodcast #FexingoBusiness #ManagerHour #Podcast Keep every episode free: buymeacoffee.com/fexingo