# Managing the Employee Who Always Says That's How We've Always Done It Page: https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/managing-the-employee-who-always-says-that-s-how-we-ve-always-done-it Text version: https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/managing-the-employee-who-always-says-that-s-how-we-ve-always-done-it.md Podcast: [The Manager's Hour with Fexingo: People Management, Team Building, and Leadership Skills](https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622) Published: 2026-07-12T16:57:36+00:00 Episode link: https://audio.fexingo.com/business/the-managers-hour/episode-0110.mp3 Audio file: https://audio.fexingo.com/business/the-managers-hour/episode-0110.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/episodes/managing-the-employee-who-always-says-that-s-how-we-ve-always-done-it Duration seconds: 583 ## Resource Episode 110 of The Manager's Hour tackles the classic change-resistant phrase 'That's how we've always done it.' Lucas and Luna dig into why this mindset emerges, using the real-world example of Kodak's slow pivot to digital and the internal resistance managers face when trying to modernize legacy processes. They discuss practical techniques like 'the three-question probe' and 'small pilot experiments' to overcome the inertia without alienating tenured team members. The conversation also touches on the psychological safety needed to encourage innovation, drawing on Amy Edmondson's work at Harvard. If you're a manager struggling to update an outdated workflow without triggering defensiveness, this episode offers concrete scripts and a mindset shift. #ChangeManagement #ResistanceToChange #ThatsHowWeveAlwaysDoneIt #LegacyProcesses #ManagerTips #TeamCulture #Innovation #PsychologicalSafety #AmyEdmondson #Kodak #DigitalTransformation #Leadership #PeopleManagement #Business #BusinessPodcast #FexingoBusiness #ManagerHour #Podcast Keep every episode free: buymeacoffee.com/fexingo ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/episodes/managing-the-employee-who-always-says-that-s-how-we-ve-always-done-it/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/managing-the-employee-who-always-says-that-s-how-we-ve-always-done-it.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.