Episode
How to Manage a Team Member Who Says Thats Not My Problem
- Published
- Jun 28, 2026
- Duration seconds
- 544
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Summary
In Episode 80 of The Manager's Hour, Lucas and Luna tackle a frustrating leadership scenario: a team member who responds to cross-functional requests or unexpected tasks with the phrase 'That's not my problem.' They unpack the psychology behind this behavior—often a mix of role rigidity, lack of psychological safety, or burnout—and share a concrete framework for addressing it. Lucas walks through a real-life case from a mid-sized logistics company where a warehouse lead was blocking process improvements by refusing to engage with issues outside his narrow job description. The conversation covers how to distinguish between a genuine scope issue and a defense mechanism, how to reframe 'not my problem' as 'our problem' through shared incentives, and when to escalate versus when to coach. Luna pushes back with a practical question: what if the employee is right, and it genuinely isn't their job? This episode gives managers a specific script for redirecting the behavior without creating resentment, plus a litmus test for whether the issue is about workload or attitude. #ThatsNotMyProblem #ManagerialChallenge #TeamDynamics #LeadershipSkills #PeopleManagement #DifficultConversations #RoleClarity #PsychologicalSafety #Coaching #Accountability #CrossFunctional #ConflictResolution #Business #Management #FexingoBusiness #BusinessPodcast #TheManagersHour #Episode80 Keep every episode free: buymeacoffee.com/fexingo