{"podcast":{"title":"The Manager's Hour with Fexingo: People Management, Team Building, and Leadership Skills","slug":"the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622","podcast_index_feed_id":7871622,"rss_url":"https://feeds.fexingo.com/business/the-managers-hour.xml","website_url":"https://www.fexingo.com/","image_url":"https://audio.fexingo.com/business/the-managers-hour/cover.png","author":"Fexingo","episode_count":122,"summary":"Lucas and Luna explore the craft of people management in a series of focused conversations grounded in real-world cases and data. Each episode tackles a specific management challenge—hiring for culture fit vs. skill, conducting effective performance reviews, navigating team conflict, delegating without losing control, or building psychological safety in hybrid teams. Lucas brings the research (Gallup engagement data, Google's Project Aristotle, HBR case studies) and Luna pushes back with frontline practice from her own experience managing teams of ten to fifty. They avoid platitudes; instead, they walk through concrete scenarios like how to tell a high performer they're not getting promoted, how to run a retrospective that doesn't devolve into blame, and how to set boundaries with a CEO who keeps bypassing the chain of command. The show serves mid-level managers who have six to twenty direct reports and want to get better at the human side of leadership—not the theory, but the messy, daily work of helping people grow. Lucas and Luna don't pretend to have all the answers, but they ask the right questions: what do you owe the employee who is good but not great? How do you balance fa…","last_synced_at":"2026-07-19T04:17:55.133432+00:00","page_url":"https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622"},"episode":{"title":"How to Manage a Team Member Who Says Thats Not My Problem","slug":"how-to-manage-a-team-member-who-says-thats-not-my-problem","published_at":"2026-06-28T16:38:39+00:00","page_url":"https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/how-to-manage-a-team-member-who-says-thats-not-my-problem","show_page_url":"https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622","url":"https://audio.fexingo.com/business/the-managers-hour/episode-0080.mp3","audio_url":"https://audio.fexingo.com/business/the-managers-hour/episode-0080.mp3","summary":"In Episode 80 of The Manager's Hour, Lucas and Luna tackle a frustrating leadership scenario: a team member who responds to cross-functional requests or unexpected tasks with the phrase 'That's not my problem.' They unpack the psychology behind this behavior—often a mix of role rigidity, lack of psychological safety, or burnout—and share a concrete framework for addressing it. Lucas walks through a real-life case from a mid-sized logistics company where a warehouse lead was blocking process improvements by refusing to engage with issues outside his narrow job description. The conversation covers how to distinguish between a genuine scope issue and a defense mechanism, how to reframe 'not my problem' as 'our problem' through shared incentives, and when to escalate versus when to coach. Luna pushes back with a practical question: what if the employee is right, and it genuinely isn't their job? This episode gives managers a specific script for redirecting the behavior without creating resentment, plus a litmus test for whether the issue is about workload or attitude. #ThatsNotMyProblem #ManagerialChallenge #TeamDynamics #LeadershipSkills #PeopleManagement #DifficultConversations #RoleClarity #PsychologicalSafety #Coaching #Accountability #CrossFunctional #ConflictResolution #Business #Management #FexingoBusiness #BusinessPodcast #TheManagersHour #Episode80 Keep every episode free: buymeacoffee.com/fexingo","meta_description":"In Episode 80 of The Manager's Hour, Lucas and Luna tackle a frustrating leadership scenario: a team member who responds to cross-functional requests or u…","key_points":[],"chapters":[],"topics":[],"duration_seconds":544,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/episodes/how-to-manage-a-team-member-who-says-thats-not-my-problem/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/how-to-manage-a-team-member-who-says-thats-not-my-problem.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}