Episode
062326 ~ Boosting Business Performance the Zingerman's Way - Joanie Hales
- Podcast
- The Lucy Ann Lance Show
- Published
- Jun 23, 2026
- Duration seconds
- 1158
- Processing state
not_requested
Actions
POST https://stenobird.com/v1/public/podcasts/the-lucy-ann-lance-show-6923565/episodes/062326-boosting-business-performance-the-zingerman-s-way-joanie-hales/transcription-requests
Idempotently request low-priority transcript generation for this episode.GET https://stenobird.com/podcast/the-lucy-ann-lance-show-6923565/062326-boosting-business-performance-the-zingerman-s-way-joanie-hales.md
Read the agent-friendly Markdown representation of this episode resource.
Summary
June 23, 2026 ~ Lucy Ann Lance is joined by Joanie Hales, ZingTrain Manageing Partner, Zingerman's. You may think of Ann Arbor's Zingerman's as an authentic deli serving gigantic sandwiches and an array of delicious food with great customer service. But there is an arm of the business that also serves up business training and leadership development to other businesses and organizations. ZingTrain, as its known, has been around since 1994 helping businesses build strong cultures of customer service. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.