{"podcast":{"title":"The Lucy Ann Lance Show","slug":"the-lucy-ann-lance-show-6923565","podcast_index_feed_id":6923565,"rss_url":"https://feeds.simplecast.com/IT1uhZiY","website_url":"https://the-lucy-ann-lance-show.simplecast.com","image_url":"https://image.simplecastcdn.com/images/51e42878-f1e7-4a15-8016-b011524d9dac/1cc46c4f-92d2-4a7f-8f45-ee896902c32b/3000x3000/lucyannlancepodtile.jpg?aid=rss_feed","author":"Cumulus Media","episode_count":600,"summary":"Lucy Ann Lance, a seasoned radio personality and community advocate, has left an indelible mark on local media. With over 40 years of radio experience, she has become a familiar voice in Southeast Michigan. Lance co-hosts “The Lucy Ann Lance Show,” a program that has graced the airwaves since 1993. Drawing from 75 years of combined experience in communications, local journalism, and community engagement, she and her colleague Dean Erskine, along with producer Derek Laughlin, engage listeners in timely and thoughtful conversations. Her journey began as a radio news anchor and assistant news director in Ann Arbor, and as an assistant manager at Ann Arbor’s Community Television Network, where she worked tirelessly for three decades while continuing her work in radio. Lance’s radio career even includes filing network reports for NBC and Mutual Radio News. Her mentors, including the late Ted Heusel and “Fat” Bob Taylor, shaped her commitment to community engagement. Beyond the mic, Lucy Ann Lance champions local charities as a volunteer emcee. Her accolades include the former Ann Arbor Business Review’s “Most Influential Women” Award, the Miss America Women of Achievement Award, and th…","last_synced_at":"2026-07-28T06:19:41.737736+00:00","page_url":"https://stenobird.com/podcast/the-lucy-ann-lance-show-6923565"},"episode":{"title":"062326 ~ Boosting Business Performance the Zingerman's Way - Joanie Hales","slug":"062326-boosting-business-performance-the-zingerman-s-way-joanie-hales","published_at":"2026-06-23T14:40:51+00:00","page_url":"https://stenobird.com/podcast/the-lucy-ann-lance-show-6923565/062326-boosting-business-performance-the-zingerman-s-way-joanie-hales","show_page_url":"https://stenobird.com/podcast/the-lucy-ann-lance-show-6923565","url":"https://the-lucy-ann-lance-show.simplecast.com/episodes/062326-boosting-business-performance-the-zingermans-way-joanie-hales-kZ262A2u","audio_url":"https://injector.simplecastaudio.com/6618037c-57a7-4da3-93e1-a22a48136b1c/episodes/802cc6b9-62f9-4d8d-a3ac-977b340a7adb/audio/128/default.mp3?aid=rss_feed&awCollectionId=6618037c-57a7-4da3-93e1-a22a48136b1c&awEpisodeId=802cc6b9-62f9-4d8d-a3ac-977b340a7adb&feed=IT1uhZiY","summary":"June 23, 2026 ~ Lucy Ann Lance is joined by Joanie Hales, ZingTrain Manageing Partner, Zingerman's. You may think of Ann Arbor's Zingerman's as an authentic deli serving gigantic sandwiches and an array of delicious food with great customer service. But there is an arm of the business that also serves up business training and leadership development to other businesses and organizations. ZingTrain, as its known, has been around since 1994 helping businesses build strong cultures of customer service. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.","meta_description":"June 23, 2026 ~ Lucy Ann Lance is joined by Joanie Hales, ZingTrain Manageing Partner, Zingerman's. You may think of Ann Arbor's Zingerman's as an authent…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1158,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-lucy-ann-lance-show-6923565/episodes/062326-boosting-business-performance-the-zingerman-s-way-joanie-hales/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-lucy-ann-lance-show-6923565/062326-boosting-business-performance-the-zingerman-s-way-joanie-hales.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}