Episode

Episode #328: Turning Operations into a Competitive Advantage

Podcast: The Higher Ed Geek Podcast
Published: May 6, 2026
Duration seconds: 1387
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Canonical source: http://higheredgeek.com/podcast
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Summary

This week, Dustin chats with Andy MacIsaac of Laserfiche about how automation, content management, and smarter workflows are reshaping the student experience in higher education. They explore how reducing operational friction—through faster processes, better data visibility, and improved transparency—can build trust with students while also driving enrollment and retention.