Episode
Smarter Members, Smarter Utilization
- Podcast
- The Granite List Live
- Published
- Apr 21, 2026
- Duration seconds
- 1480
- Processing state
not_requested
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Summary
Emergency room visits are one of the most misunderstood and expensive drivers of employer healthcare spend. In this week's episode of The Granite List.Live, Sally is joined by Al Lewis, Founder and Quizmeister-in-Chief of Quizzify and longtime health policy veteran, to uncover how smarter member education leads directly to smarter utilization. Al breaks down why ER visits now account for roughly 6% of employer health spend, when in reality they should be closer to 3%, and how employers can close that gap through better literacy, consent awareness, and validation.