Episode

#853: Sköna CEO Jenny Sagström on design consistency in high-growth brands

Podcast
The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
Published
May 1, 2026
Duration seconds
1518
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not_requested
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https://shows.acast.com/the-agile-brand-with-greg-kihlstrom/episodes/6a0c939d4c1aeb32e710f094
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https://prefix.up.audio/s/sphinx.acast.com/p/open/s/6a0c9379b23d275dcea75cd0/e/92e8c3e2-4320-11f1-b217-cb3c35aa15d8/media.mp3
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Summary

In the race for B2B growth, we often prioritize speed over everything else. But what's the real cost when your brand starts to look like a collection of spare parts cobbled together by different teams? Agility requires a strong, foundational framework to enable speed without sacrificing coherence. It's about empowering teams to move quickly and independently, while still ensuring every customer touchpoint feels like it comes from one unified brand. Today, we're going to talk about why brand and design consistency is often the first casualty of high-growth B2B environments, and paradoxically, one of the most critical assets to protect. We'll explore how that fragmentation happens, from different teams launching products to rapid hiring, and discuss why building a consistent brand isn't just a "nice-to-have"—it's a direct line to building trust and long-term value with your customers. To help me discuss this topic, I'd like to welcome, Jenny Sagström, CEO at Sköna. About Jenny Sagström Jenny is cofounder and CEO of Sköna, a B2B creative agency that’s been building brave brands for innovative technology companies since 2004. Jenny entered the agency world in 1998 with Kraftverket in her native Stockholm, Sweden, shortly after graduating with a BA in Economics and International Relations from the University of Reading. In 2000, she moved to the San Francisco Bay Area to work at Corsi & Partners, where she was responsible for a multitude of clients, including the Oakland Raiders. Since founding Sköna, Jenny has helped lead it from a two-person shop to a flourishing global business, where she currently oversees strategy, account management, and global expansion. An occasional public speaker, article writer, and podcaster, she spends her spare time skiing, tinkering with…