Episode
Why Being a Loyal Customer Costs You Thousands
- Podcast
- Making Cents
- Published
- Jun 18, 2026
- Duration seconds
- 369
- Processing state
not_requested- Canonical source
- https://www.francescook.co.nz/making-cents
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Summary
Frances Cook joins the TVNZ Breakfast team to explain the loyalty tax costing New Zealanders hundreds of dollars a year on power, insurance and banking, and the simple habit that can win it back without even switching providers. Follow me everywhere! Facebook / Frances Cook - Journalist Instagram / Frances | Money | Investing (@francescooknz) • Instagram profile TikTok / Frances Cook on TikTok Join the Money Memo newsletter for a free weekly money tip in your inbox each week https://www.francescook.co.nz/subscribe Become a confident sharemarket investor by signing up to the Market Memo newsletter https://www.francescook.co.nz/invest