Episode

Under the Hood of USPS: Automation, Innovation and AI

Podcast
Mailin’ It! - The Official USPS Podcast
Published
Apr 14, 2026
Duration seconds
1723
Processing state
not_requested
Canonical source
https://about.usps.com/newsroom/
Audio
https://afp-920619-injected.calisto.simplecastaudio.com/f32cca5f-79ec-4392-8613-6b30c923629b/episodes/3eadaa7b-2193-434b-b9ee-97b36481614b/audio/128/default.mp3?aid=rss_feed&awCollectionId=f32cca5f-79ec-4392-8613-6b30c923629b&awEpisodeId=3eadaa7b-2193-434b-b9ee-97b36481614b&feed=bArttHdR
JSON
/v1/public/podcasts/mailin-it-the-official-usps-podcast-4327047/episodes/under-the-hood-of-usps-automation-innovation-and-ai
Markdown
/podcast/mailin-it-the-official-usps-podcast-4327047/under-the-hood-of-usps-automation-innovation-and-ai.md

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Summary

In this episode, we are joined by Linda Malone, VP of Applied Engineering, to showcase how USPS is at the forefront of technology. The conversation explores the shift from traditional letter mail to doorstep parcel delivery and how technology is enabling USPS to transform its network to adapt to this change. From high-speed sorting systems to the role of AI in improving efficiency and tracking, discover how these USPS advancements are creating new services and value for customers across the nation.