# Under the Hood of USPS: Automation, Innovation and AI

Page: https://stenobird.com/podcast/mailin-it-the-official-usps-podcast-4327047/under-the-hood-of-usps-automation-innovation-and-ai
Text version: https://stenobird.com/podcast/mailin-it-the-official-usps-podcast-4327047/under-the-hood-of-usps-automation-innovation-and-ai.md
Podcast: [Mailin’ It! - The Official USPS Podcast](https://stenobird.com/podcast/mailin-it-the-official-usps-podcast-4327047)
Published: 2026-04-14T15:00:00+00:00
Episode link: https://about.usps.com/newsroom/
Audio file: https://afp-920619-injected.calisto.simplecastaudio.com/f32cca5f-79ec-4392-8613-6b30c923629b/episodes/3eadaa7b-2193-434b-b9ee-97b36481614b/audio/128/default.mp3?aid=rss_feed&awCollectionId=f32cca5f-79ec-4392-8613-6b30c923629b&awEpisodeId=3eadaa7b-2193-434b-b9ee-97b36481614b&feed=bArttHdR
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Duration seconds: 1723

## Resource

In this episode, we are joined by Linda Malone, VP of Applied Engineering, to showcase how USPS is at the forefront of technology. The conversation explores the shift from traditional letter mail to doorstep parcel delivery and how technology is enabling USPS to transform its network to adapt to this change. From high-speed sorting systems to the role of AI in improving efficiency and tracking, discover how these USPS advancements are creating new services and value for customers across the nation.

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## Transcript

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