Episode
Stop Being Misunderstood - Intent, Behavior & Impact
- Podcast
- In The Arena With DoorTwo
- Published
- Apr 29, 2026
- Duration seconds
- 2093
- Processing state
not_requested- Canonical source
- https://doortwo.com/podcasts/in-the-arena/
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Summary
Most conflict doesn't start with bad intent. It starts with the gap between what you meant, what you did, and how someone else experienced it. In this episode, Shaun Dyke sits down with Stephanie Au to break down a framework called Intent → Behavior → Impact. They also cover why leaders walk away thinking "that landed great" while their teams walk away resentful, why "advertising your intent" changes everything, and how to take ownership of the felt experience you create at work and at home. In this conversation, you'll hear: • Why only about 10% of people effectively clarify intent and check for understanding, and why that gap is the one DoorTwo gets hired to fix • A CEO whose post-COVID return-to-work mandate was meant to drive engagement and instead drove badge monitoring, resentment, and disengagement • The exact language to "advertise your intent" before a hard conversation • How confirmation bias and fundamental attribution error trap leaders in a story they don't realize they're telling • Why this is a skill, along with the smallest, low-risk way to start practicing it this week If you've ever walked away from a conversation thinking, "That's not what I meant," this one's for you. CHAPTERS 0:00 Cold open 0:30 Why this episode matters 2:03 Stephanie's engagement (and a $1,000 wedding invite) 3:52 The framework: Intent → Behavior → Impact 7:23 Case study: the return-to-work CEO who lost the room 12:18 Counsel for the sender and the receiver 14:20 How to actually "advertise your intent" 16:21 Parenting and the intent–impact gap 18:42 Why this is a skill, not a switch 20:10 Confirmation bias and the power-distance trap 22:13 Fundamental attribution error 25:30 A sender's playbook: verbal processing & advertising intent 27:32 The curse of knowledge: "start small,…