Episode
Where AI Actually Pays Off in Hospitality, and What Owners Should Demand - Ben Rafter, Hotel Equities
- Podcast
- Hospitality Daily Podcast
- Published
- Jun 26, 2026
- Duration seconds
- 684
- Processing state
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Summary
In this episode, Ben Rafter, CEO of Hotel Equities, shares where he believes AI is already delivering measurable results in hospitality and why operational applications are advancing faster than guest-facing experiences. He explains how Hotel Equities evaluates and tests new technology through HE Labs, the questions hotel owners should ask when selecting a management company, and where he sees AI driving hotel performance in the years ahead. Learn more: HE Labs by Hotel EquitiesHotel Eq...