{"podcast":{"title":"Hospitality Daily Podcast","slug":"hospitality-daily-podcast-5916452","podcast_index_feed_id":5916452,"rss_url":"https://rss.buzzsprout.com/2103299.rss","website_url":"https://podcast.hospitalitydaily.com/","image_url":"https://storage.buzzsprout.com/jg9z46gnfy3xxq7w332v74p2plco?.jpg","author":"Josiah Mackenzie","episode_count":1305,"summary":"Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.","last_synced_at":"2026-07-20T16:19:01.969442+00:00","page_url":"https://stenobird.com/podcast/hospitality-daily-podcast-5916452"},"episode":{"title":"Where AI Actually Pays Off in Hospitality, and What Owners Should Demand - Ben Rafter, Hotel Equities","slug":"where-ai-actually-pays-off-in-hospitality-and-what-owners-should-demand-ben-rafter-hotel-equities","published_at":"2026-06-26T08:00:00+00:00","page_url":"https://stenobird.com/podcast/hospitality-daily-podcast-5916452/where-ai-actually-pays-off-in-hospitality-and-what-owners-should-demand-ben-rafter-hotel-equities","show_page_url":"https://stenobird.com/podcast/hospitality-daily-podcast-5916452","url":"https://podcast.hospitalitydaily.com/ben-rafter-ai-hotel-performance/","audio_url":"https://www.buzzsprout.com/2103299/episodes/19376570-where-ai-actually-pays-off-in-hospitality-and-what-owners-should-demand-ben-rafter-hotel-equities.mp3","summary":"In this episode, Ben Rafter, CEO of Hotel Equities, shares where he believes AI is already delivering measurable results in hospitality and why operational applications are advancing faster than guest-facing experiences. He explains how Hotel Equities evaluates and tests new technology through HE Labs, the questions hotel owners should ask when selecting a management company, and where he sees AI driving hotel performance in the years ahead. Learn more: HE Labs by Hotel EquitiesHotel Eq...","meta_description":"In this episode, Ben Rafter, CEO of Hotel Equities, shares where he believes AI is already delivering measurable results in hospitality and why operationa…","key_points":[],"chapters":[],"topics":[],"duration_seconds":684,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/hospitality-daily-podcast-5916452/episodes/where-ai-actually-pays-off-in-hospitality-and-what-owners-should-demand-ben-rafter-hotel-equities/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/hospitality-daily-podcast-5916452/where-ai-actually-pays-off-in-hospitality-and-what-owners-should-demand-ben-rafter-hotel-equities.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}