Episode

Designing Emotional Touchpoints With Thoughtful Products | Monica and Rod Kosann | Monica Rich Kosann

Podcast

Honest Ecommerce

Published

Jan 26, 2026

Duration seconds

1979

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https://honestecommerce.co/episodes/designing-emotional-touchpoints-with-thoughtful-products-monica-and-rod-kosann-monica-rich-kossan-Jom1HL1D

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Summary

On this episode of Honest Ecommerce, we have Monica and Rod Kosann from Monica Rich Kosann, a locket, fine jewelry, and luxury gifts brand. We talk about persisting through early business rejection, diversifying channels to reach more customers, enhancing products through storytelling and so much more!