# Designing Emotional Touchpoints With Thoughtful Products | Monica and Rod Kosann | Monica Rich Kosann

Page: https://stenobird.com/podcast/honest-ecommerce-14292/designing-emotional-touchpoints-with-thoughtful-products-monica-and-rod-kosann-monica-rich-kosann
Text version: https://stenobird.com/podcast/honest-ecommerce-14292/designing-emotional-touchpoints-with-thoughtful-products-monica-and-rod-kosann-monica-rich-kosann.md
Podcast: [Honest Ecommerce](https://stenobird.com/podcast/honest-ecommerce-14292)
Published: 2026-01-26T14:30:00+00:00
Episode link: https://honestecommerce.co/episodes/designing-emotional-touchpoints-with-thoughtful-products-monica-and-rod-kosann-monica-rich-kossan-Jom1HL1D
Audio file: https://prfx.byspotify.com/e/pscrb.fm/rss/p/cdn.simplecast.com/audio/594681a4-e5a1-4c95-a4fd-6c607733e73a/episodes/71ac1c67-28ae-468f-9f7d-8a35c8af374a/audio/cb48115a-dc52-4a6f-a3d0-76a1a47467a0/default_tc.mp3?aid=rss_feed&feed=ZF32ZV4p
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JSON: https://stenobird.com/v1/public/podcasts/honest-ecommerce-14292/episodes/designing-emotional-touchpoints-with-thoughtful-products-monica-and-rod-kosann-monica-rich-kosann
Duration seconds: 1979

## Resource

On this episode of Honest Ecommerce, we have Monica and Rod Kosann from Monica Rich Kosann, a locket, fine jewelry, and luxury gifts brand. We talk about persisting through early business rejection, diversifying channels to reach more customers, enhancing products through storytelling and so much more!

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## Transcript

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