Episode
Can Your Agency Survive Losing Its Best Scheduler? (Corey Grissom)
- Podcast
- Home Care Strategy Lab
- Published
- Jun 25, 2026
- Duration seconds
- 1408
- Processing state
not_requested- Canonical source
- https://share.transistor.fm/s/4e09a743
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Summary
We cover: Why home care leaders are moving from AI exploration to real-world adoption. The buy-vs-build debate and why many agencies are choosing AI partnerships. Helping schedulers spend less time chasing call-outs and more time supporting people. Supporting owner-operators as they scale from zero schedulers to their first hire. How AI can fill open shifts in minutes instead of hours. Moving from reactive scheduling to planning weeks in advance. Capturing caregiver preferences and scheduling knowledge through AI memory. Preventing tribal knowledge from walking out the door with staff turnover. Why AI works best as an amplifier—not a replacement—for great schedulers. Lessons learned from overcoming office-team skepticism and driving adoption. The surprising ways caregivers are embracing AI-powered communication . How AI is creating more proactive and human-centered operations. Extras : Connect with Corey Grissom / [email protected] See how Phoebe can transform your scheduler’s daily life