Episode
Sherpas Healthcare Solutions Relieves the Burden of Release of Information Requests
- Published
- Jul 30, 2026
- Duration seconds
- 1112
- Processing state
not_requested
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Summary
Health care organizations still have to handle thousands of patient record requests manually. In addition to individual records requested by doctors, patients, lawyers, and others, there is a constant stream of requests for hundreds of records at a time for audits and quality reviews—and a lot of them still come in by fax, telephone, or postal mail. Sherpas Healthcare Solutions is a medical record retrieval company that takes on the burden of fulfilling these requests. In a recent video interview, we had a chance to chat with Kaylan Blice-Mullins, Senior Director of Provider Relations at Sherpas Healthcare Solutions, and Brian Sitongia, Medical Records Manager at one of their clients, Wills Eye Hospital, to learn more about how Sherpas Healthcare Solutions is helping relieve the burden of all these requests. Learn more about Sherpas Healthcare Solutions: https://scanningsherpas.com/ Learn more about Wills Eye Hospital: https://www.willseye.org/ Healthcare IT Community: https://www.healthcareittoday.com/