# Sherpas Healthcare Solutions Relieves the Burden of Release of Information Requests Page: https://stenobird.com/podcast/healthcare-it-today-interviews-307487/sherpas-healthcare-solutions-relieves-the-burden-of-release-of-information-requests Text version: https://stenobird.com/podcast/healthcare-it-today-interviews-307487/sherpas-healthcare-solutions-relieves-the-burden-of-release-of-information-requests.md Podcast: [Healthcare IT Today Interviews](https://stenobird.com/podcast/healthcare-it-today-interviews-307487) Published: 2026-07-30T13:00:00+00:00 Episode link: https://podcasters.spotify.com/pod/show/heathcareittodayinterview/episodes/Sherpas-Healthcare-Solutions-Relieves-the-Burden-of-Release-of-Information-Requests-e3lq3a2 Audio file: https://anchor.fm/s/2c6f3bc4/podcast/play/122538754/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-6-8%2F427562110-44100-2-a675e759dc6b7.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/healthcare-it-today-interviews-307487/episodes/sherpas-healthcare-solutions-relieves-the-burden-of-release-of-information-requests Duration seconds: 1112 ## Resource Health care organizations still have to handle thousands of patient record requests manually. In addition to individual records requested by doctors, patients, lawyers, and others, there is a constant stream of requests for hundreds of records at a time for audits and quality reviews—and a lot of them still come in by fax, telephone, or postal mail. Sherpas Healthcare Solutions is a medical record retrieval company that takes on the burden of fulfilling these requests. In a recent video interview, we had a chance to chat with Kaylan Blice-Mullins, Senior Director of Provider Relations at Sherpas Healthcare Solutions, and Brian Sitongia, Medical Records Manager at one of their clients, Wills Eye Hospital, to learn more about how Sherpas Healthcare Solutions is helping relieve the burden of all these requests. Learn more about Sherpas Healthcare Solutions: https://scanningsherpas.com/ Learn more about Wills Eye Hospital: https://www.willseye.org/ Healthcare IT Community: https://www.healthcareittoday.com/ ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/healthcare-it-today-interviews-307487/episodes/sherpas-healthcare-solutions-relieves-the-burden-of-release-of-information-requests/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/healthcare-it-today-interviews-307487/sherpas-healthcare-solutions-relieves-the-burden-of-release-of-information-requests.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.