Episode

Service Is the New Storefront

Podcast: Future Commerce
Published: Jul 9, 2026
Duration seconds: 1523
Processing state: not_requested
Canonical source: https://www.futurecommerce.com/podcasts/service-is-the-new-storefront
Audio: https://dts.podtrac.com/redirect.mp3/afp-935226-injected.calisto.simplecastaudio.com/fed613f6-db08-4178-9009-bc6bae8658fc/episodes/b72485ac-01c8-4abd-8cd6-09017b642a01/audio/128/default.mp3?aid=rss_feed&awCollectionId=fed613f6-db08-4178-9009-bc6bae8658fc&awEpisodeId=b72485ac-01c8-4abd-8cd6-09017b642a01&feed=hQ2eLzNW
JSON: /v1/public/podcasts/future-commerce-570770/episodes/service-is-the-new-storefront
Markdown: /podcast/future-commerce-570770/service-is-the-new-storefront.md

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Summary

You are a VIP customer, and the bot still asks for your email. Klaviyo's Kelly Thacker on why "service is the new storefront" is finally more than a slogan.