# Service Is the New Storefront

Page: https://stenobird.com/podcast/future-commerce-570770/service-is-the-new-storefront
Text version: https://stenobird.com/podcast/future-commerce-570770/service-is-the-new-storefront.md
Podcast: [Future Commerce](https://stenobird.com/podcast/future-commerce-570770)
Published: 2026-07-09T11:00:00+00:00
Episode link: https://www.futurecommerce.com/podcasts/service-is-the-new-storefront
Audio file: https://dts.podtrac.com/redirect.mp3/afp-935226-injected.calisto.simplecastaudio.com/fed613f6-db08-4178-9009-bc6bae8658fc/episodes/b72485ac-01c8-4abd-8cd6-09017b642a01/audio/128/default.mp3?aid=rss_feed&awCollectionId=fed613f6-db08-4178-9009-bc6bae8658fc&awEpisodeId=b72485ac-01c8-4abd-8cd6-09017b642a01&feed=hQ2eLzNW
Processing state: not_requested
JSON: https://stenobird.com/v1/public/podcasts/future-commerce-570770/episodes/service-is-the-new-storefront
Duration seconds: 1523

## Resource

You are a VIP customer, and the bot still asks for your email. Klaviyo's Kelly Thacker on why "service is the new storefront" is finally more than a slogan.

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## Transcript

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